Terms and Conditions

Last Updated: October 24, 2024

1. Introduction

Welcome to GetHired ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the GetHired website and AI interview preparation services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Service Provider Information

GetHired is owned and operated by an individual developer in India. While we operate as an unregistered entity, we maintain high standards of service delivery and user data protection. Our primary contact email for all service-related queries is: one.gethired@gmail.com

3. Service Description

GetHired provides an AI-powered interview preparation platform that includes:

• AI-driven interview simulations
• Personalized feedback on interview responses
• Resume-based interview question generation
• Practice sessions for technical and non-technical interviews

4. User Accounts

4.1 Account Creation

• You must be at least 18 years old to create an account
• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account

4.2 Account Restrictions

You agree not to:

• Create multiple accounts for malicious purposes
• Share your account credentials with others
• Use the service for any illegal or unauthorized purpose
• Attempt to probe, scan, or test the vulnerability of our systems

5. Payment Terms

5.1 Subscription Fees

• All fees are in Indian Rupees (INR)
• Subscription plans are billed in advance
• Applicable taxes (including GST) will be added to all fees
• We use Razorpay as our payment gateway provider

5.2 Payment Processing

• Payments are processed securely through Razorpay
• We do not store your complete payment information
• All transactions are encrypted and comply with industry standards
• Payment disputes must be raised within 30 days of the transaction

5.3 Refunds

• Refund requests must be submitted within 7 days of purchase
• Refunds are processed through the original payment method
• Processing time for refunds is 5-7 business days
• Refund approval is at our discretion based on valid reasons

6. Service Usage

6.1 Acceptable Use

You agree to use the Service only for:

• Personal interview preparation
• Learning and skill development
• Legitimate job preparation purposes

6.2 Prohibited Activities

You must not:

• Attempt to reverse engineer the AI system
• Use automated systems to access the Service
• Share or sell access to the Service
• Upload malicious content or code
• Violate any applicable laws or regulations

7. Intellectual Property Rights

• The Service, including all content and AI algorithms, is owned by GetHired
• Users retain rights to their personal information and uploaded content
• AI-generated feedback may be used by us for service improvement
• The GetHired name and logo are our trademarks

8. Data Protection and Privacy

• We comply with Indian data protection laws
• User data is stored securely within India
• We implement industry-standard security measures
• Our complete Privacy Policy details our data handling practices

9. Service Availability and Support

• We strive for 99% service uptime but don't guarantee uninterrupted access
• Support is available via email during business hours (IST)
• Response time for support queries is typically within 24 hours
• We reserve the right to perform maintenance with prior notice

10. Limitation of Liability

• We provide the service "as is" without any warranties
• We are not liable for any indirect or consequential damages
• Our maximum liability is limited to the amount paid for the service
• We don't guarantee job placement or interview success

11. Changes to Terms

• We reserve the right to modify these Terms at any time
• Users will be notified of significant changes via email
• Continued use of the Service constitutes acceptance of new Terms

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, India.

13. Contact Information

For any questions about these Terms, please contact us at:

• Email: one.gethired@gmail.com
• Support Hours: Monday to Friday, 9:00 AM to 6:00 PM IST